FAQ

Default solution folder, feel free to edit or delete it.

How long does it take to see the changes on my website once a tickect is submitted?
It will depend on how much website maintenance is required to complete your request. Timeframes will be noted in your ticket. All work is usually completed ...
Mon, 30 Mar, 2015 at 8:47 PM
When you build my website, do you add my content for me?
No. We will set up your new website with your chosen theme/design, upload your logo (to be provided by you or we can design it for you) and design the webpa...
Mon, 30 Mar, 2015 at 9:09 PM
What do I need to do if I want more features, functionality or customisations that differ from my chosen website design package?
Our website design packages are priced very competitively, and each package has an outline of what's included. If you need something extra, or if you ...
Mon, 30 Mar, 2015 at 9:12 PM
Are there website maintenance changes you can't do?
Yes. There are certain website maintenances that we will not be able to perform. Sometimes we are able to perform a website maintenance request. This could...
Mon, 30 Mar, 2015 at 8:52 PM
Is it possible to do some of the changes myself?
Yes. This will depend on the type of website you have. We can discuss options about converting part or most of your website into a CMS (Content Management S...
Mon, 30 Mar, 2015 at 9:47 PM
Am I able to I get a discount on website maintenance?
Yes. It will depend on the type of service agreement that you have. For full details, please call us directly about the matter.
Mon, 30 Mar, 2015 at 8:57 PM
Are there any ongoing charges for building my website after the initial purchase?
No, unless requested by the client. We usually recommend that we also maintain the website that we build for our clients. If they choose to do so, there is ...
Mon, 30 Mar, 2015 at 9:37 PM
Is there a contract and can I cancel?
It will depend on your service agreement. We have 3-6-9-12 months contracts available that require a 30 day notice to avoid a cancellation fee. We also have...
Mon, 30 Mar, 2015 at 9:20 PM